Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,456,637
Community Members
 
Community Events
176
Community Groups

I can no longer see on call time by user report on opsgenie

João Carvalho
João Carvalho Mar 25, 2022

I cannot find the old report where I could see user on call time, is it no longer available?

I only have notification optionsimage.png

Answer
Watch
Like Be the first to like this
80 views

1 answer

0 votes
Ashish Shetty J
Ashish Shetty J Atlassian Team Mar 28, 2022

Hi @João Carvalho ,

Thanks for reaching out to Opsgenie. 

I see that you are currently able to view only the Resource Usage Reports and unable to see the On-call analytics. I believe this could be a plan limitation.

It appears that your Opsgenie instance is currently either on the Essentials plan (If it is a Standalone Opsgenie) or on the JSM standard plan (If it is a JSM bundled Opsgenie).

The on-call reports are currently available only on plans Standard and Enterprise (For Standalone Opsgenie) and on JSM Premium and above (For JSM bundled instances)

Hope this helps!

Thanks,
Ashish

Reply

Suggest an answer

Log in or Sign up to answer
Opsgenie
Opsgenie
TAGS

Atlassian Community Events

See all events