We are based in PH, is there an option to ACK or CLOSE via SMS without charges?
I tried responding using the OpsGenie's
Sms Australia
+61 (448) 798-788
I was charged for my response.
Hi @Donny Gison ,
I don't believe there's a way to control this; "an option to ACK or CLOSE via SMS without charges." I think that simply has to do with message & data rates applying.
But we do have a mobile app where users can ack or close the alert with no additional costs, which might be a good alternative:
https://www.atlassian.com/software/opsgenie/mobile-app
https://support.atlassian.com/opsgenie-ios/docs/receive-alerts-as-ios-push-notifications/
https://support.atlassian.com/opsgenie-android/docs/receive-alerts-as-android-push-notifications/
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