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Confluence Cloud app - Opsgenie Incident Timeline EU - how to get it working?

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Pål F_ Kristiansen
Pål F_ Kristiansen Dec 02, 2019

I can't figure out how to use the Opsgenie Incident Timeline EU app for Confluence Cloud.

How to use it?

Where do I fint the Incident Id?

 

Using Confluence Cloud and Opsgenie EU.

 

https://marketplace.atlassian.com/apps/1221312/opsgenie-incident-timeline-eu?hosting=cloud&tab=support

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Kate Clavet
Kate Clavet Atlassian Team Dec 09, 2019

Hi! @Pål F_ Kristiansen Did you purchase Opsgenie from Opsgenie.com or did you purchase it from the Confluence Admin Panel? 

Thanks,
Kate 

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Pål F_ Kristiansen
Pål F_ Kristiansen Dec 09, 2019

opsgenie.com

Is it possible to buy opsgenie from the Confluence Admin Panel? Is there a difference?

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Kate Clavet
Kate Clavet Atlassian Team Dec 10, 2019

If you purchased Opsgenie from Opsgenie.com then the Opsgenie+Confluence integration won't work for you at this time. This is due to the way that your information is set up on the back end. We are working to make this available for all customers. Let me know if you have any other questions. 

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