Can I include the incident number in an email template?

[Mike Hart]

Does anyone know if there is a way to include the incident number as a dynamic field in a stakeholder notification email?

I’m looking for a way to help stakeholders see when update messages relate to an existing incident as opposed to when a message relates to the creation of a new incident. Using the incident number seems like an easy way to help human readers of the emails quickly see threads of updates when there are multiple incidents in play.

Thanks!

[Brennan Kiely]

Hi @Mike Hart ,

There isn't an option for this right now, but there is an open feature request to add more fields to the templates: https://jira.atlassian.com/browse/OPSGENIE-1606