If you're operating always-on services you know that responding quickly to problems and incidents is the key to customer happiness. Engineers need to quickly respond to alerts and prevent issues from becoming outages. Often, alerts can be easily resolved through simple changes to systems or network infrastructure. However, the manual intervention that these tasks require still take time and cause interruptions for on-call responders.
Enter Opsgenie Actions, Actions work with third-party tools to allow you to run scripts and playbooks via 3rd-party automation platforms. Just configure your 3rd-party automation solution as an action channel in Opsgenie.
This video gives a great overview of how to set up Actions and how they work. If you’d like to read more on the topic this blog post is also a great place to start.
Try them out and let us know what you think!
Kate ClavetAtlassian Team
We’ve released a new version of the Opsgenie Mobile App that includes enhancements already introduced into the web app to empower a collaborative, transparent incident management process. To enjoy th...
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