Why did Atlassian Access nonprofit licensing change from free to 75%.

[vgknsf]

Why did Atlassian Access nonprofit licensing change from free to 75%.

On this page it still says Access is free for academic and community. 

https://www.atlassian.com/software/access/pricing

Are there any discounts for Community or Academic Institutions?hide details -

Atlassian Access is available for free to eligible Community and Academic customers

[Metin Savignano · Accepted solution]

Has this been changed in the meantime?

In the Purchasing & Licensing FAQ, it now states 

Atlassian also offers free Data Center (self-managed) licenses for registered charitable non-profit organizations that are non-government, non-academic, non-commercial in nature, non-political, and have no religious affiliation.

So it looks like there is a non-profit discount of 75% for Cloud, but self-managed is actually free.

[Daniel Eads · Accepted solution]

Hi @vgknsf ,

I'm unaware of a change in discounts for Atlassian Access, as you mentioned there is public documentation stating it is free for qualifying nonprofits:

• Community license request form 

  Atlassian’s Community offerings include free self-managed Data Center licensing or cloud subscriptions at 75% off list price. Atlassian Access is available at no cost.

• Purchasing FAQ

  We also offer free subscriptions to Atlassian Access for qualifying charitable non-profit organizations, which offers enterprise-grade security and centralized administration across all your Atlassian cloud products.

Is there someplace in particular you're seeing a statement of 75% of cost? Or a particular quote number I can reference?

Thanks,
Daniel

[vgknsf]

On https://www.atlassian.com/software/views/community-license-request I am seeing 

Atlassian Access

Atlassian is proud to offer a 75% discount to qualifying non-profit organizations.

Atlassian Access enables visibility and security across all Atlassian accounts and cloud products at your organization (not on single cloud sites). Estimate the cost of Atlassian Access for your organization using theAtlassian Access pricing calculator  (commercial prices shown).

[Daniel Eads]

Great, thank you for the additional detail. I was able to find it on the licensing request page as well after filling out some details and selecting Access as the product being requested.

I've reached out to our Customer Advocate team for assistance since there seems to be some mismatch. Will keep you updated!

[Taylor Light]

Hi @vgknsf / @Daniel Eads -

My name is Taylor, I work on the Atlassian Foundation team and lead our product impact efforts in support of nonprofit customers.

I can confirm that Atlassian Access and Bitbucket Cloud are offered for free for  Community licenses (qualifying nonprofits). Our 75% discount for Community licenses includes the following products:

• Trello

• Atlas

• Jira Software Cloud - Standard/Premium

• Jira Work Management Cloud

• Jira Service Management Cloud - Standard/Premium

• Confluence Cloud - Standard/Premium

• Statuspage (Monthly Plans only)

• Atlassian-built Marketplace Apps

• Third-Party Marketplace Apps