Is there a way to count number of associated HubSpot tickets to a Jira issue?

[Derek Wohlers]

We are in the initial configuration phase of Jira, and are going to use the HubSpot CRM for Jira app to integrate Jira to our HubSpot CRM.

I'm wondering if there is a way, when looking at a list of issues in Jira, to see the number of associated HubSpot tickets to each Jira issue?  We look at our full list of requests, and often prioritize based on the number of ticket requests for each item.

Our current system that we are moving away from has a field with the total number of requests populated in it.  Is there a way to get this number when looking at the list of issues in Jira, specifically for the number of associated HubSpot objects?

[Joseph Chung Yin]

@Derek Wohlers -

Welcome to the community.  Since HubSpot CRM for Jira app is an separate add-on app to your Jira env, you should contact the vendor of the app for their technical support on your ask.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

[Derek Wohlers]

@Joseph Chung Yin Thanks for replying!  Since the data from the integration seems to be brought into Jira, I was asking here because I was/am hoping that Jira would have the mechanism to have that data available in a field when looking at the list of issues in Jira.

I'm going to reach out to the app developer as well, but just trying to cover all bases to find a solution. 

[Joseph Chung Yin]

@Derek Wohlers -

If your integration using the app and populate a given Jira issue's fields, then you can use JQL search and include the specific field in the result data (the simplest way).  If not, then the vendor should be able to give you the appropriate assistance.

Best, Joseph

[Christiaan Joubert _re:solution_]

Hi @Derek Wohlers

I hope you are well. I am the product owner of HubSpot CRM for Jira, so when I came across your question I thought I'd jump in and invite you to a meeting in which I can help you with the solution to your problem - please feel free to pick a slot that suits you best: https://calendly.com/c-joubert/hubspot-for-confluence-jira

[Derek Wohlers]

@Christiaan Joubert _re:solution_ I just scheduled a meeting with you for Wednesday of next week.  I appreciate you offering your time to discuss this with me, and I am looking forward to the conversation!

[Christophe]

@Derek Wohlers Looking for the same thing here, just curious how your meeting went with @Christiaan Joubert _re:solution_ and if you wouldn't mind sharing the solution? I could also book a meeting I suppose but in an effort to spare his time I could just copy/paste whatever solution he suggested you!