Hi Team, We integrated Jira with GitHub I notice we have merged the branch in GitHub but in Jira the status it is showing still open May I know what would be the reason or how to solve it
@Mahesh Kumar N may I ask what tool did you use to connect the two systems? A custom connector? Could it be a filled mapping issue? If you're open to using an alternative way of connecting the two, take a look at ZigiOps. It's a no-code tool that can help you set the connection between Jira and Github in minutes, and transfer and sync various data - pull requests, commits, and branches; issues. You can customize it to fit particular use cases. Take a look at it and even book a demo (in case you want to see it in action).
Best Regards, Diana (ZigiWave)
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