Transition screen Vs Issue Operation screen

[rekha Velur]

Hello all,

I am creating a Jira software - cloud project from scratch. I am a bit confused about using the transition screen and issue operation screen( issue edit). Someone, please explain.

Thanks,

Rekha

[Nic Brough -Adaptavist-]

Where are you confused?   

I mean from this list of what transitions are for:

• You have an issue in one status
• You want to change it to another, so a person triggers a transition
• There are conditions that stop them from being able to do a transition if there are things that should stop them (for example, they're not authorised, or a field is empty, etc)
• The transition can offer them a screen (list of fields) to update as they execute the change of status
• Validators can then check data and block the transition if there any things that are wrong with it
• Assuming it's all ok, there are a list of post-functions that actually make the changes to the data (and you can add your own), notably including "fire an event"
• And then you're done, issue is in new status, with any updated data from the transition screen

The Edit operation however is

• A screen (list of fields) that you can edit 
• An issue updated event is fired when you commit your changes

[rekha Velur]

Thanks for your comments!

I have created an issue edit screen and added all the fields needed.

For example "new" - "In Progress" transition added a validation. Here, can I reuse the issue edit screen or create another screen only used on this transition. And why? 

[Nic Brough -Adaptavist-]

So, screens are not locked to any particular purpose.  They're a resource that can be reused in any place you want.

They really are just "a list of fields to present to a human" and can be used by anything that needs to be able to offer a human a set of fields.

So, yes, you can use the same screen for edit and a transition, or use different ones.  Some projects happily use the same screen for create, view, and edit, and a "resolve" screen for closing issues (it has a resolution filed on it, the others do not).  Others will use totally different screens for every different action.

This is one of the things Jira is good for - huge flexibility (at the price of being not easy to admin)

Validation has nothing to do with screens, other than it's done in the workflow near the screens.

[rekha Velur]

Thanks for explaining. 

My  Edit Issue screen has many fields, so I think it will be easier for the users if I have a different screen for the transition when the validation is only for one / two fields.

[Nic Brough -Adaptavist-]

Yes, where you can keep a transition simple, do so, always a good idea!

[Fabian Lim]

Hi Rekha,

Here is an explanation of the workflow which explains at a very high level all the components of the advanced workflows settings: https://www.youtube.com/watch?v=hBj8ZrQbWlQ

Here is an overview of transitions screens and how to create them: https://www.youtube.com/watch?v=RIKYX-z4meM 

I hope this helps.  

[rekha Velur]

Thank you.