Can we set up multiple workflows for the same issueType?
and choose different workflows for the same item in one project?
like some stories required quick fixes and some needs proper workflow completion. so we can define and select different workflows for different stories.
Nice idea, let me try the way you mentioned.
Hi Jawad,
What is it that you are trying to accomplish?
Try to handle the support tickets with in normal scrum cycle/sprint. Handle hotfixes and response the market sooner then the sprint end.
Yep, those would be different issue types then.
No, you can not use different workflows for the same issue type.
The whole point of the issue type is that issues of the same type work the same way as each other. Workflow is part of that, so you can only have one workflow for an issue type.
Yes right. For Example: can I define Story_Sprint and Story_Support, 2 different issue types so can define 2 different workflows for them.
OR last night i thought, why not set a process that Stories are for sprints and Tasks are for Support so we can easily handle both in same sprint timeline with different workflows etc
Yep, you've got complete freedom to create as many different issue types and workflows as you need, it's just that you can not use more than one workflow for any issue type (in the project - you can do "Project 1: Bug : workflow A", "Project 2: Bug : workflow B")
Right, my example was for same Project.
Thanks John, Nic and JR for your input :)
no worries, you can close this thread, in case you are satisfied with the solution(s).
Recommended Learning For You
Level up your skills with Atlassian learning
Learning Path
Get the most out of Jira
Explore the interface and basic Jira terms, then discover how to effectively manage your work.
Learning Path
Atlassian tools and practices for developers
Focus on your development work by using Jira software features and functions efficiently.
Atlassian Certified Associate
Jira Software Essentials certification
Demonstrate proficiency in utilizing essential Jira features and working efficiently with Agile frameworks like Kanban and Scrum.