Please help or guide me in
ways to restrict the duplicate ticket creation with the similar email in incoming Mail Handler or Email This Issue
Hi @kiranmai genkolla ,
Email handlers can't check some ticket already created with same summary.
read few articles but didn't get any information from the articles.
I found these two tickets. May be helpful to you. please check the below.
if these not provided any output. Please raise a request through support
The manager’s daily activities include a list of challenges to reach high levels of efficiency for their teams. Part of these challenges is related to how to deal with the worklog systems sin...
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