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importing tickets from sharepoint

saurav_rimal_hotmail_account
saurav_rimal_hotmail_account
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February 20, 2020

hi

 

we have been using sharepoint register for service desk and applicaiton support. is it possible to migrate our tickets from sharepoint ticketing system to here directly?

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Dieter Joseph
Dieter Joseph March 3, 2020

Hi Saurav, 

 

I'm guessing this is an ugly and tricky task to complete in entirety with straight forward migration tools at hand. My guess is you are going to have to get dirty and export the data to JSON & CSV, and try and import with that. 

From what I'm reading, it doesn't sound pretty.  Have a look at this thread. 

https://community.atlassian.com/t5/Jira-Core-questions/Importing-issue-data-from-microsoft-sharepoint-to-JIRA/qaq-p/738899

Good luck. 

Dieter

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