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filter the users in system field approvel created by jira service desk

how can we filter the users in the system approver field created by jira service desk know that in this field does not have a user filtering configuration like the user fields created by ourselves

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Answer accepted

Hi, @dari hanane !

Look through the documentation about approvals.

Supported functions:

  • approved()
  • approver()
  • myApproval()
  • myPending()
  • pending()
  • pendingBy()

For example, 

  • Find requests that require or required approval by John Smith:
    approval = approver(jsmith)

  • Find requests that require approval by John Smith:
    approval = pendingBy(jsmith)

  • Find requests that require approval by the current user:
    approval = myPending()

  • Find all requests that require approval:
    approval = pending()

Hi @Alexander Bondarev ,

Thanks for your replay but my problem is when i Configured Jira Service Desk approvals, i added the field approvals created by jira service desk, know i want to restrict user in this custom field for exemple the reporter of issue can nor add him self as approval in custom fields approval, Is there possible?

Best regrets,
Hanane DARI

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