You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.
View groupJoin the community to find out what other Atlassian users are discussing, debating and creating.
Hi
I just created a next gen cloud servicedesk, but can't seem to find the setting where i can cahnge the email configuration.
I want to configure the servicedesk to receive and send email from our own email address ie . support@company.com
All the documentation i cand find seems to be for other Jira products.
Could anyone point me in the right direction?
Hi Lars,
Welcome to Atlassian Community!
On Service Desk next-gen, we can add a custom email address to receive requests the same as a classic one.
Please, go to Channels > Email > Connect a custom email account.
Related to send notifications using a custom email, currently for next-gen this option is not available. We have a feature request suggesting the implementation of this ability:
Please, click on vote and watch to receive updates about the feature.
Regards,
Angélica
Thx for the reply. I had to revert to classic servicedesk instead of next-gen because of this. No problem, im still happy with Jira
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Community! We're thrilled to share that Team Calendars for Confluence is now a built-in feature for Confluence Data Center releases 7.11 and beyond. A long time favorite, Team Cale...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.