hello
When I want to create a transition from '' In progress (assigned) '' to '' Waiting for supplier response '', I have the following message '' You cannot perform this operation on a workflow draft. '‘ in french ‘’ Vous ne pouvez pas exécuter cette opération sur un brouillon de workflow. ‘’ And then when I am no longer in '' draft '' mode, I can no longer make any changes.
Many thanks for your response Hernan Halabi.
can you help me how to copy to new workflow and how to overcome.
Brahim khoudir
Check out the following links to copy the workflow and manage them when they are active or inactive
https://confluence.atlassian.com/adminjiracloud/adding-and-deleting-an-issue-workflow-844500765.html
https://confluence.atlassian.com/adminjiracloud/working-with-workflows-776636540.html
Basically you will be doing the change in an inactive workflow and then setting it to active. That's what allows you to do the changes you need
Glad to help. Don't forget to mark this as solved
Recommended Learning For You
Level up your skills with Atlassian learning
Learning Path
Get started with Jira Service Management
These short, self-paced courses will help you get up and running in Jira Service Management in just 90 minutes.
Learning Path
Adopt ITSM practices with Jira Service Management
Use this path to build your IT Service Management knowledge and earn an Atlassian certification.
Setting Up ITSM Projects in Jira Service Management
This training series helps you get started in Jira Service Management quickly with the new ITSM project template.