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can not login create a ticket

The user Selim BEN SLIMAN and also can not connect on


Can you help me about this issue 

1 answer

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Answer accepted

Hello Jules,

Welcome to Atlassian Community!

I know it has been a while since you created the question here, but I would like to know if Selim is still facing issues to login.

The link you posted is related to the customer portal, but Selim is an internal user, so they must log in directly on

If they are still facing this issue, please send us a screenshot of the error message.


Good Morning Angelica,


It's ok now for Selim , thanks for your help 

Like Angélica Luz likes this

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