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can not login create a ticket

jules.marseille
jules.marseille
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February 11, 2020

The user Selim BEN SLIMAN and also can not connect on https://ocadosupport.atlassian.net/servicedesk/customer/portal/52.

 

Can you help me about this issue 

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Angélica Luz
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 19, 2020

Hello Jules,

Welcome to Atlassian Community!

I know it has been a while since you created the question here, but I would like to know if Selim is still facing issues to login.

The link you posted is related to the customer portal, but Selim is an internal user, so they must log in directly on xxxxxx.atlassian.net.

If they are still facing this issue, please send us a screenshot of the error message.

Regards,
Angélica

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jules.marseille
jules.marseille
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February 20, 2020

Good Morning Angelica,

 

It's ok now for Selim , thanks for your help 

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