Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

can not login create a ticket

jules.marseille
jules.marseille
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
February 11, 2020

The user Selim BEN SLIMAN and also can not connect on https://ocadosupport.atlassian.net/servicedesk/customer/portal/52.

 

Can you help me about this issue 

Answer
Watch
Like Be the first to like this
625 views

1 answer

1 accepted

Suggest an answer

Log in or Sign up to answer
0 votes
Answer accepted
Angélica Luz
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 19, 2020

Hello Jules,

Welcome to Atlassian Community!

I know it has been a while since you created the question here, but I would like to know if Selim is still facing issues to login.

The link you posted is related to the customer portal, but Selim is an internal user, so they must log in directly on xxxxxx.atlassian.net.

If they are still facing this issue, please send us a screenshot of the error message.

Regards,
Angélica

View More Comments
Reply
jules.marseille
jules.marseille
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
February 20, 2020

Good Morning Angelica,

 

It's ok now for Selim , thanks for your help 

Like • Angélica Luz likes this

Recommended Learning For You

Level up your skills with Atlassian learning

Learning Path

Get started with Jira Service Management

Jira Service Desk

These short, self-paced courses will help you get up and running in Jira Service Management in just 90 minutes.

1.5h Beginner
Free

Learning Path

Adopt ITSM practices with Jira Service Management

Atlassian logo

Use this path to build your IT Service Management knowledge and earn an Atlassian certification.

2h Beginner
Path

Setting Up ITSM Projects in Jira Service Management

Jira Software

This training series helps you get started in Jira Service Management quickly with the new ITSM project template.

13m Beginner
Free
groups-icon
New to Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events