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I know it has been a while since you created the question here, but I would like to know if Selim is still facing issues to login.
The link you posted is related to the customer portal, but Selim is an internal user, so they must log in directly on xxxxxx.atlassian.net.
If they are still facing this issue, please send us a screenshot of the error message.
I'm Alison Huselid, Head of Product for Data Center at Atlassian. As we shared in our last post, we’ve been working on a solution for those of you who work for charitable non-profit organizations tha...
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