Apparently I can't figure out the right key words to search to find the solution to this, so I'll ask here. The previous IT Director set up some rules so that every 2 weeks/every month/some time period, a ticket is generated and assigned to someone to check something. I'll get a ticket once a month to check that computers are checking in with our monitoring agent, or I'll get one to make sure AV is working, etc. I am fairly certain that this is done through Automation for Jira. I want to look at what tasks already exists, but I can't seem to find something that says, "Here's your current automation rule set. Click here to edit a rule." Everything I find is 'Here's how you use Automation. Install this plug in, and do this/do that." I just want to look at what already exists, but my google fu is failing me.
I found it. I just wasn't searching hard enough. Digging into the Project Settings, then the Apps, I found where the Automation rules are. This query can be deleted.
Recommended Learning For You
Level up your skills with Atlassian learning
Learning Path
Get started with Jira Service Management
These short, self-paced courses will help you get up and running in Jira Service Management in just 90 minutes.
Learning Path
Adopt ITSM practices with Jira Service Management
Use this path to build your IT Service Management knowledge and earn an Atlassian certification.
Setting Up ITSM Projects in Jira Service Management
This training series helps you get started in Jira Service Management quickly with the new ITSM project template.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.