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I create a project in service desk and when a customer sends requests all the team receives a mail. Same for the exchange of anwsers.
My question is : how to send theses mails to all the customers of a project ?
Thanks for your help,
Hi @Romuald LEMATTRE - Check your Notification Scheme for that Project. It might be that notifications are going to the Service Desk Team which is why everyone gets it.
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