Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

What will be the load on Jira Service desk by using multiple custom listener and project rules

Hi All,


I am using Jira service desk 3.16 on the server with 8 CPU, 20 GB RAM and 5GB JVM heap size. We are having 27000+ users , 7 projects in the JIRA. Also it is a single node application in Production.

I just want to know If 9 custom listeners  and 22 Project rules are running for all events in project, will my Jira service desk will become slow.

Also, in future those custom listeners and project rules might increase.

Please guide me on this, because before moving those customer listeners and project rules from Development environment to Production, I just want make sure that  Jira Service Desk  will not be in a under heavy load or slow in future.


1 answer

0 votes


So your question too individual, I would recommend to review the listener more clean as possible, 

minimum blocking requests.


regarding individual situation I do recommend to make time to time the performance testing.

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you