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What is the use of jira ?

Can anyone explain me about the use of jira service desk

1 comment

Hi @Tarak Ram 

Jira Service Desk is the service desk solution for Jira. It comes with a customer portal for every project where customers can raise tickets. There is no restriction on number of customers. Jira Service Desk has lot of standard features of a typical service desk like request types, queues, SLAs, agents, customers, reports, automation, customer notifications and more.

Above all it is built on top of Jira and has all the features of Jira Core.

The product listing page summarises it really well.



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