We are looking to have 2 external users work on a project with our internal team. What's the best way to invite the 2 external agents so that they only see the 1 project and not the rest of our service desk projects. In testing this the external user I invited could see all projects unless I marked them private, but that only works for next-gen, and is a cumbersome way to set up permissions. What I would like ideally is to be able to assign project permissions to users.
This is a cloud hosted Jira Service Desk with a mix of classic and next-gen projects.
Below KB article explains how you can restrict project permissions to specific users/groups. This is not specific to Jira Service Desk, but applying the project permissions are same for all Jira classic projects.
Hi Chris - Take a look at the Permission Scheme for the projects to see who has Browse Projects permission. I would suggest adjusting that to just use Project Roles and that the project roles are not universally allowing all users to see them.