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Hello,
I want to know if when hiding a field in the configuration of a request type in the jira-service-desk portal, you can add a tag that autocompletes the user's name, in this case in the summary. Thank you!
Hello @Alejandra
I know it's an old question but just to answer it
Yes you can but you need automation
Add new automation rule
{{issue.summary}} {{creator.displayName}}
User's display name will be added to issues summary when created.
BR, Olga
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