We'd like to start using Service desk to support our managed services clients. Each client company has multiple users.
We are wondering if it makes sense to create one Service desk project per client company since we also need the Knowledge base to be specific to their users.
Meaning, the knowledge base articles written for client company A users should not be read by client company B users.
Am I right to assume then that we should setup a Service desk project per client company?
The manager’s daily activities include a list of challenges to reach high levels of efficiency for their teams. Part of these challenges is related to how to deal with the worklog systems sin...
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