Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Send email when creating a ticket

Edited

Hi

I probably haven't seen something stupid but I don't find :(

I just want to send an email when a new ticket is created. In my case, tickets are created via email source, in response I want to send a formatted notification.

JIRArule.png

 

To be more accurate, my tickets are well created, I just don't receive the wanted notification.

And I created more automation rules, sending emails too, which work well.

Can someone help me ? Thanks in advance

 

Sorry for the mistakes, I'm french ;)

1 answer

1 accepted

1 vote
Answer accepted

to be more accurate, my tickets are well created, I just don't receive the wanted notification.

 

and there are more automation rules, sending emails too, which work well.

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you