Is it possible to configure Jira Service Desk Cloud to send outbound emails using an external email account via SMTP. I see the configuration to retrieve email via IMAP for the Inbound channel, but I don't see a similar configuration controls for the outbound channel.
Hello @William English ,
Welcome to the Atlassian Community!
It is not currently possible to configure your own SMTP in in Atlassian Cloud applictions, as documented in:
However, the possibility to configure the sender email address for a Jira Cloud project that will also serve as the reply address for responses to notifications is already available and it is explained in the below documentation:
I hope this helps.
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