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Reporter email issue

Lisa Jones
Lisa Jones April 27, 2020

For 2 days I received the oops on the Reporter of the ticket. Why? 

JIRAissue - Edited.png

 

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Sajit Nair _Trundl_
Sajit Nair _Trundl_
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April 28, 2020

hi @Lisa Jones ,

What do you mean by getting oops ?
Are you trying to open the reporters profile ?
If yes, Your org may have blocked that piece with permission settings due to legal compliance issues.

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Lisa Jones
Lisa Jones April 28, 2020

Yes, when my cursor was over the "Reporter's name I got the Oop instead of the profile. 

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Lisa Jones
Lisa Jones April 28, 2020

No permissions have been changed on our end.

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