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Reporter email issue

For 2 days I received the oops on the Reporter of the ticket. Why? 

JIRAissue   - Edited.png


1 comment

Sajit Nair
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 28, 2020

hi @Lisa Jones ,

What do you mean by getting oops ?
Are you trying to open the reporters profile ?
If yes, Your org may have blocked that piece with permission settings due to legal compliance issues.

Yes, when my cursor was over the "Reporter's name I got the Oop instead of the profile. 

No permissions have been changed on our end.


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