Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Replace the default @mail

Hello,

I wanted to know if it was possible to remove the "jira@terresdecuisine.atlassian.net" from the ticket tools.

Exemple: A user call me or write me a mail at the address we create for assistance (the one i want to use in place of jira@..) ( the mail is "assistancesi@terresdecuisine.fr").

And what i want is, i create the ticket for the issue and the mail he will receive about the creation of the ticket will not be from "jira@..", but from ours "assistancesi@..".

So is it possible?

Thank you.

1 answer

Hi @Frédéric Granier , 

Welcome to Atlassian Community!

Atlassian Cloud comes with an internal SMTP server configured to send notifications. The internal SMTP server is not configurable, but you can configure Jira Cloud to send emails on behalf of your domain. For more information on how to use a custom 'Project Email Address' with your domain, refer to Configuring Jira Cloud to send emails on behalf of your domain.

Thanks,

Amith Mathur

Alright, thank you.

We will try an other way.

Have a nice day.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Data Center

Introducing Data Center Community licenses

I'm Alison Huselid, Head of Product for Data Center at Atlassian. As we shared in our last post, we’ve been working on a solution for those of you who work for charitable non-profit organizations tha...

681 views 10 38
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you