how can we filter the users in the system approver field created by jira service desk know that in this field does not have a user filtering configuration like the user fields created by ourselves
Solved! Go to Solution.
Hi @Alexander Bondarev ,
Thanks for your replay but my problem is when i Configured Jira Service Desk approvals, i added the field approvals created by jira service desk, know i want to restrict user in this custom field for exemple the reporter of issue can nor add him self as approval in custom fields approval, Is there possible?
Best regrets,
Hanane DARI
Recommended Learning For You
Level up your skills with Atlassian learning
Learning Path
Get the most out of Jira Service Management
Start with basic Jira Service Management terms and navigation. Then, discover how to solve customer problems efficiently.
Learning Path
Adopt ITSM practices to deliver exceptional service
Learn IT service management principles and configure Jira Service Management to implement ITSM processes.
Atlassian Certified Associate
Jira Service Management Agent Essentials certification
Prove you know what’s essential to providing efficient and resolution-focused service in Jira Service Management.