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Possible to Add a Label Column to the All Open Queue View in JIRA Service Desk?

Hi all--

New to the product & the community, so help is appreciated.  Is there a way to add a column for Label to the All Open view when looking at issues?  It would be easier to categorize issues if I didn't have to open every ticket.


Thank you in advance!

Screen Shot 2019-11-16 at 10.34.46 AM.png

1 answer

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1 vote
Answer accepted

Hi Juli,

Yes you can! If you're a project admin, you should be able to go the "..." menu in the top right corner and edit the queue to modify the columns you want to display.


Thank you, Edouard!  Worked perfectly... slightly embarrassed I didn't see that myself!



Like Edouard Kaiser likes this

No problems at all! I'm glad it works.

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