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Possible to Add a Label Column to the All Open Queue View in JIRA Service Desk?

Juli Gumbiner November 16, 2019

Hi all--

New to the product & the community, so help is appreciated.  Is there a way to add a column for Label to the All Open view when looking at issues?  It would be easier to categorize issues if I didn't have to open every ticket.

 

Thank you in advance!

Screen Shot 2019-11-16 at 10.34.46 AM.png

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Edouard Kaiser
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 16, 2019

Hi Juli,

Yes you can! If you're a project admin, you should be able to go the "..." menu in the top right corner and edit the queue to modify the columns you want to display.

Cheers,

Juli Gumbiner November 18, 2019

Thank you, Edouard!  Worked perfectly... slightly embarrassed I didn't see that myself!

 

--Juli

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Edouard Kaiser
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 18, 2019

No problems at all! I'm glad it works.

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