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Outgoing Emails

Srishti Singhania
I'm New Here
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October 23, 2019


We are service provider for clients and would like to send emails using the clients email address through service desk. Is there any way we can have different outgoing email address in JIRA service desk and then can choose particular email address to send email out.



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Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 24, 2019

Hi Srishti,

Welcome to Atlassian Community!

On Jira Service Desk it's possible to add only one outgoing email, so it will not be possible to add multiple emails and send the notifications based on domains.

We don't have any feature requests for this option, so please, feel free to raise one on (project JSDCLOUD) adding more information and details about why this feature is important for your environment.


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