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New to Jira SM

I am new to Jira Service Management. Hoping to learn a lot here. I recently "spun it up" to manage IT tickets as part of managing our Internal IT team. 

 

Short story: The 1st person that submitted a ticket, everyone else (about 70 ppl) got the notification. I was mortified, but they were all cool with it anyways. Hopefully that's the worst snafu that happens. 

2 comments

Welcome! As I'm sure you expected, you've got plenty of tweaking to do. Good news is that there are plenty of people here to help. Have fun! :)

Like Ezra Shiram likes this
Karthick S Atlassian Team Apr 06, 2022

Welcome @Ezra Shiram 

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