Hi
I have been administrating and configuring JSM for about 4 months now.
Learning lots fast.
Loving what it is capable of!
Have taken some dives into Insight (soon to be Assets), loving the potential there, especially when combined with Automation for Jira.
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Learning Path
Get the most out of Jira Service Management
Solve customer problems efficiently and deliver outstanding service experiences.
Learning Path
Adopt ITSM practices to deliver exceptional service
Become familiar with the principles and practices that drive ITSM. Then, learn how to configure and use Jira Service Management to implement them.
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Jira Service Management Agent Essentials certification
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