I have lately installed and configured the Jira ServiceDesk in Ubuntu VM which is hosted behind a proxy server. I could able to access the webpage from my domain network.
However, the problem is, I'm trying to send an email to my domain users but users are not getting it. Even, I tried to send some test emails to myself but haven't received it.
Did I miss something? Any help would be appreciated!
Have you already configured the smtp settings? Please see below for help on settings SMTP.
Now I am trying to use my google account just for testing. So the testing connection was successful, however when I tried to send email to another google account and got below error.
An error has occurred with sending the test email:
com.atlassian.mail.MailException: com.sun.mail.smtp.SMTPSendFailedException: 530 5.7.0 Must issue a STARTTLS command first. d24sm6642544pfq.75 - gsmtp
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