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Knowledge Base Link Issue - "Confluence will be ready in about 10 minutes." message

uwgb jirafree
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March 5, 2020

I created a new Jira Service Desk and Confluence instance yesterday (free version to trial). I'm attempting to link the Knowledge base from a project within Jira Service Desk to the Confluence instance. After clicking the "go to settings" link I get a page that says "Confluence will be ready in 10 minutes". This has been happening since yesterday. The Confluence page is active, I've added/modified several pages. The same message shows for all projects within Service Desk. Thanks in advance for the help.Demo Desk KB Settings.jpgDemo Desk KB Ready in 10 Minutes.jpg

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Paul_VanGundy
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March 10, 2020

I reached out to Atlassian support and they resolved the issue. For some reason, my Confluence instance wasn't setup/linked properly on the backend. My recommendation is to reach out to Atlassian Support as they resolved it within 24 hours.

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Paul_VanGundy
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March 5, 2020

I am experiencing this issue as well.

Prathamesh Patel March 6, 2020

Facing a similar Issue. Since Yesterday!

Lachlan_Bryant
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March 6, 2020

Experiencing the same issue

Lee_Jones
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March 7, 2020

Same here :(

Craig Moscardini
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March 10, 2020

I also have the same issue

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