I created a new Jira Service Desk and Confluence instance yesterday (free version to trial). I'm attempting to link the Knowledge base from a project within Jira Service Desk to the Confluence instance. After clicking the "go to settings" link I get a page that says "Confluence will be ready in 10 minutes". This has been happening since yesterday. The Confluence page is active, I've added/modified several pages. The same message shows for all projects within Service Desk. Thanks in advance for the help.
I reached out to Atlassian support and they resolved the issue. For some reason, my Confluence instance wasn't setup/linked properly on the backend. My recommendation is to reach out to Atlassian Support as they resolved it within 24 hours.
I am experiencing this issue as well.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Experiencing the same issue
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Same here :(
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I also have the same issue
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Recommended Learning For You
Level up your skills with Atlassian learning
Learning Path
Get started with Jira Service Management
These short, self-paced courses will help you get up and running in Jira Service Management in just 90 minutes.
Learning Path
Adopt ITSM practices with Jira Service Management
Use this path to build your IT Service Management knowledge and earn an Atlassian certification.
Setting Up ITSM Projects in Jira Service Management
This training series helps you get started in Jira Service Management quickly with the new ITSM project template.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.