Our team has been running Jira Software in Kubernetes for almost a year now just fine. We are now trying the Jira Service Desk Trial License but we're having problems integrating it with Jira Software. I think the problem is we simply don't understand the architecture we need to achieve.
There isn't any documentation with regards to integrating Jira Software and Service Desk using Docker.
The documentation here https://confluence.atlassian.com/confeval/jira-service-desk-evaluator-resources/jira-service-desk-how-jira-service-desk-works-with-jira-core-software mentions the following:
To utilize full integration benefits, Jira Service Desk needs to be installed alongside Jira Software. Since Jira Service Desk and Jira Software run on the same interface, you can administer both within the same tool with no additional configuration. To install Jira Service Desk, follow the Installation steps and place it on the same server where the Jira Software is installed.
What does that mean in a container-based installation? We're using the Docker images from Atlassian for both Jira Software and Service Desk. I didn't see an image that runs both Jira Software and Service Desk. Should they be sharing a volume?
The installation is the same as Jira Server (non-docker).
You first need to deploy the Jira Software container
After everything is set up and running, simply go to the versions and licenses page and install Jira Service Desk through the UI.
Yes, they can share a the same volume.
We are currently using Jira Software + Service Desk on a 4 node datacenter cluster. It's impressive to see you are running Jira software in Kubernetes already. Would you please advise us how the license modelling works and what Database component is being used?
Please note that we have about 8000 users in our Enterprise instance, so any thoughts around this would be highly appreciated.
I'm Alison Huselid, Head of Product for Data Center at Atlassian. As we shared in our last post, we’ve been working on a solution for those of you who work for charitable non-profit organizations tha...
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