Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is there any customization to change the background color of an internal comment?



It is not easy to distinguish a comment intended for the customer from an internal comment. Is there some CSS I can edit to have the internal comment stand out, for example, changing the comment box color in yellow?


That would be a fine feature.


Thank you

1 answer

0 votes

Hi there,

Thank you for reaching out to Atlassian Community!

When adding an internal e public comment on Service Desk Server, it will only show the labels, different from Service Desk Cloud, where on the new issue view the background for internal comments it's yellow and for public ones it's white.

Currently, there is no workaround for Server. We have a feature request suggesting the implementation of this ability:

Please, click on vote and watch to receive updates about the feature.


Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you