Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Is there a way to activate the JIRA service desk demo?

So my manager and myself are the only ones currently running as administrators on the new service desk that he created, Ive just been introduced very recently so my knowledge is limited.

He got a head start and has already been creating dummy requests and such and apparently its part of a step by step demo/tutorial (I think there are 7 steps).

Every time I look for this on JIRA sites all that pops up is their live demos they display rather than the interactive tutorial. Is this a 1 time thing upon creating a service desk project? Or is it possible for me to start one as well?

Thanks for your time.

1 answer

1 accepted

0 votes
Answer accepted
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jan 17, 2020

Hello Stuart,

Welcome to Atlassian Community!

When we add Jira Service Desk to a site, it will show the Demo project with some steps to learn how to use it.

This step by step is visible only in this demo project and it’s not possible to enable on other ones.

On Jira, there are no limits for the number of projects, so you can create a new one and let it closed for you to test, so only you will have access. If you need, I can send you screenshots of the steps we see on the Demo project, so you can follow it on your own project.

There are some new videos on our youtube channel that may also help you learn JSD:

If you have any questions about Service Desk functionalities, please let us know.


Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events