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(Insight automation) New Jira ticket displays as ${Name} instead of the actual name

Please help.  What is wrong with my Summary statement below?  I was hoping when the Jira issue is created, the ticket will show the actual name of the object instead of "$Name".


1 answer

0 votes
Gaurav Community Leader Jul 22, 2021

Hello @Yee Frost 

For capturing the name of the object in the Summary, please update the rule and set the Summary as {{Insight_Custom_Field.Object_Attribute}}, where:

Insight_Custom_Field refers to the custom field which contains the Insight Object in the Jira issue which is triggering the automation

Object_Attribute refers to the attribute of the Insight object which you want to display in Summary, Name in your case.

Kindly let me know if this helps.

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