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I can't seem to locate service desk in my jira

Deleted user Mar 25, 2020

I was trying to do some testing for service desk but i dont even see service desk at all

1 answer

0 votes
John M Funk Community Leader Mar 25, 2020

Hi Lucas - Welcome to the Atlassian Community!

Jira Service Desk isn't really a separate thing per se. But it's a type of project that then has features associated it that type of project.

So, create a new Project and select Service Desk as a Template type when you are creating the project. See if this previous post helps you a little:

https://community.atlassian.com/t5/Jira-Service-Desk-questions/I-cannot-create-a-new-Service-Desk-Project/qaq-p/1209223

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