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I am trying to customize "Select a System" when customers enter an Incident on their portal.
1 answer
Hello Rory,
Welcome to Atlassian Community!
The field “Select a system” is the same as Components, the difference is that for the customer portal we can add a different name for the fields, that's why it may be confusing. To confirm what is the real name if the field, you can click on the 
To edit the components, please go to Project settings > Components.
On this page, you can add new components and remove the current ones.
Hope this helps!
Regards,
Angélica
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