Hi All,
I am brand new to JIRA Service desk and i am trying to create issue type of Service request with approvals and i want to know i can create issue with approvers using REST API.
Is it possible to select approver by email, not by name? We have people with same name in Jira.
Hi Sergei,
You should be able to achieve this by using the email of the user to fetch the Atlassian id with the Jira REST API. Then you should be able to tunnel it into the call above.
You will need to use "id" as key in the list instead of "name" or "username".
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