Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to check the status of the linked cases and trigger a warning?

Here is a scenario.

Normal request received in JSD.

Create a new linked issue (causes by) to a Jira s/w project (we have a Jira cloud s/w) for the dev team.

The dev team is supposed to be reading/action on the issue within 2 hours from created time. They did not do so.

Is there any kind of feedback we can read back from Jira s/w that tells us no action is taken and trigger some kind of email or warning? Like if there is 15 minutes before 2 hours then an email is sent to the dev team, label their issue etc.


0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

Announcing the waitlist for Jira Work Management

Hey there Cloud Community members! We’re excited to give you the first glimpse of the new home for business teams on Jira — Jira Work Management. Jira Work Management is the next generation of J...

210 views 3 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you