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ya probé con varios navegadores
Welcome to Atlassian Community!
Just for us to better understand and help you with this issue, I would like to know where are you seeing this error.
Were you able to login to your account? Please, go to id.atlassian.com and try to log in and after that, go to your site xxxxxxx.atlassian.net and try it too.
Thank you for the details.
I would like to confirm if you received the email below because it shows as it was sent:
Have you tried going through the email or directly to the link xxxxxx.atlassian.net?
If possible, try to access using another machine or your cellphone and also incognito window.
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