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Error al validar la cuenta

me sale el mensaje 

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ya probé con varios navegadores

1 answer

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Hello Dayanna,

Welcome to Atlassian Community!

Just for us to better understand and help you with this issue, I would like to know where are you seeing this error.

Were you able to login to your account? Please, go to and try to log in and after that, go to your site and try it too.


Buen dia,

Al tratar de ingresar me sale el mensaje


Thank you for the details.

I would like to confirm if you received the email below because it shows as it was sent:

Screenshot 2019-11-25_17-35-18-526.png

Have you tried going through the email or directly to the link

If possible, try to access using another machine or your cellphone and also incognito window.

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