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Error al validar la cuenta

Dayanna Amanqui
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 19, 2019

me sale el mensaje 

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ya probé con varios navegadores

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Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 21, 2019

Hello Dayanna,

Welcome to Atlassian Community!

Just for us to better understand and help you with this issue, I would like to know where are you seeing this error.

Were you able to login to your account? Please, go to id.atlassian.com and try to log in and after that, go to your site xxxxxxx.atlassian.net and try it too.

Regards,
Angélica

Dayanna Amanqui
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 25, 2019

Buen dia,

Al tratar de ingresar me sale el mensaje

Captura.PNG1.PNG

Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 25, 2019

Thank you for the details.

I would like to confirm if you received the email below because it shows as it was sent:

Screenshot 2019-11-25_17-35-18-526.png

Have you tried going through the email or directly to the link xxxxxx.atlassian.net?

If possible, try to access using another machine or your cellphone and also incognito window.

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