📣 Early access program: updated project settings navigation in Jira Service Management

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Hi Community!

We’re happy to announce an early access program for our updated project settings navigation in Jira Service Management. The new navigation makes it easier to scan and find what you’re looking for, and aligns more closely with other Jira projects. We’ve made updates to the project settings navigation in both company-managed and team-managed projects.

The changes

We’ve made several changes that we believe will lead to increased efficiency and a better overall experience for admins:

• Related items are now in groups – considerably reducing the number of items displayed upon landing in project settings. These groups can be expanded and collapsed as required, allowing you to hide items and focus on the task at hand.

• Clearer labels for some items – give a better indication of what to expect on pages. And the labels of items are now the same in team-managed and company-managed projects.

• Consistency in layout and patterns – that align across different Jira projects, meaning Jira users will have a similar experience whether they’re using Jira or Jira Service Management.

Sign up for the early access program

By signing up for the early access program, you’ll be among the first to get access to the updated navigation. As the main goal of this program is to make sure the navigation meets your needs, your feedback is extremely valuable to us. We appreciate all feedback, so please let us know your experience over the duration of the program – what you like about the updated navigation, and what you think could be improved.

Sign up to get access to the updated project settings navigation

Once you sign up, the feature will be made available to you in the coming weeks.

We’re looking forward to you joining the program! If you have any questions or comments, you can comment below and we’ll get back to you.

Kind regards,

Gemma Aldrich
Product Manager, Jira Service Management