Dashboard/ report for a JIRA report - filter with labels

Huanling Lai
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 6, 2019

Hi,

We in the company use a JIRA project as our support portal. We usually label requests with types, e.g. medical, admin, or IT. Is there a smart way to see how many tickets from respective categories that has come in to support every month? I have investigated a bit on Dashboards or reports, but couldn't find how one can filter labels. 

 

Would appreciate your guidance!

Thanks 

1 answer

1 accepted

Suggest an answer

Log in or Sign up to answer
0 votes
Answer accepted
Alexander Bondarev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 6, 2019

Hi, @Huanling Lai !

Of course you can, try "labels in (medical)" in advanced search by JQL.

Alexander Bondarev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 6, 2019

This article can help you in understanding.

TAGS
AUG Leaders

Atlassian Community Events