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Dashboard/ report for a JIRA report - filter with labels

Huanling Lai
Huanling Lai Dec 06, 2019

Hi,

We in the company use a JIRA project as our support portal. We usually label requests with types, e.g. medical, admin, or IT. Is there a smart way to see how many tickets from respective categories that has come in to support every month? I have investigated a bit on Dashboards or reports, but couldn't find how one can filter labels. 

 

Would appreciate your guidance!

Thanks 

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Alexander Bondarev
Alexander Bondarev
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Dec 06, 2019

Hi, @Huanling Lai !

Of course you can, try "labels in (medical)" in advanced search by JQL.

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Alexander Bondarev
Alexander Bondarev
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Dec 06, 2019

This article can help you in understanding.

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