Hi,
We in the company use a JIRA project as our support portal. We usually label requests with types, e.g. medical, admin, or IT. Is there a smart way to see how many tickets from respective categories that has come in to support every month? I have investigated a bit on Dashboards or reports, but couldn't find how one can filter labels.
Would appreciate your guidance!
Thanks
Solved! Go to Solution.
This article can help you in understanding.
Recommended Learning For You
Level up your skills with Atlassian learning
Learning Path
Get the most out of Jira Service Management
Start with basic Jira Service Management terms and navigation. Then, discover how to solve customer problems efficiently.
Learning Path
Adopt ITSM practices to deliver exceptional service
Learn IT service management principles and configure Jira Service Management to implement ITSM processes.
Atlassian Certified Associate
Jira Service Management Agent Essentials certification
Prove you know what’s essential to providing efficient and resolution-focused service in Jira Service Management.