You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Hello,
I need to create a custom report on Jira Service desk. The details i am looking for in the report is >Reporter Name, Assignee Name, Details of Report, Ticket Response, Time to Resolution, Time log hours, SLA Breached or matched, When the the ticket created.
Please help!
Hello Tanmoy,
We have created JSD reporting solutions with VisualScript for Jira. It is a customizable reporting app that can pull in any data points in Jira, and build reports off of them.
It can easily find fields like: reporter, assignee, time to resolution etc.
FYI: I work on the product team for the VisualScript products.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.