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Create Custom report


I need to create a custom report on Jira Service desk. The details i am looking for in the report is >Reporter Name, Assignee Name, Details of Report, Ticket Response, Time to Resolution, Time log hours, SLA Breached or matched, When the the ticket created. 

Please help!

1 answer

Hello Tanmoy,


We have created JSD reporting solutions with VisualScript for Jira.  It is a customizable reporting app that can pull in any data points in Jira, and build reports off of them.

It can easily find fields like: reporter, assignee, time to resolution etc.

FYI: I work on the product team for the VisualScript products.

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