How do I remove a team member/agent and replace them with someone else? I have a 3 agent trial account.
Thanks...
-Scott
Hello @Scott Choyce
Go to Jira administration(top right corner) -> User management -> Groups -> "jira-servicedesk-users" add and remove the users there.
Also, check your service desk permissions and add/remove the desired project role whitch is associated with service desk agent permission in the permission scheme.
Documentation
BR, Olga
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