Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,555,443
Community Members
 
Community Events
184
Community Groups

Can I set up the Customer Portal to display all issues for a certain site?

Rhonda Urbanczyk
Rhonda Urbanczyk Jan 27, 2020

I  have a custom field in my issues called "Site", which is where our team notes the site that the request impacts.  Each site has several stakeholders, and I would like them to be able to see all of the issues for their site.

I've been going crazy looking for an answer, and I just can't find one - any assistance would be so greatly appreciated!

 

Rhonda

Answer
Watch
Like Veera likes this
248 views

1 answer

0 votes
Veera
Veera
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jan 27, 2020

@Rhonda Urbanczyk 

You can achieve this by putting the stakeholders into seperate Organisations based on the Site, and share all the relevant tickets with that Organisation.

With that all the stakeholders can see tickets created by others in their Organisation. 

You may refer to below document for more details.

https://confluence.atlassian.com/confeval/jira-service-desk-evaluator-resources/jira-service-desk-grouping-customers-into-organizations

Reply

Suggest an answer

Log in or Sign up to answer
groups-icon
New to Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

See all events