Automation View Issues

[Jason Lane]

Good Morning,

When i go into the Automation option in the morning, complete the work i need to do and then come out. I go back in later in the day and get a white screen - I have tried to clear the cookies etc but cannot get the screen back - All other areas of the project and links work fine - I cannot understand what is happening.

Can anyone help?

Thanks

[Vishwas · Accepted solution]

Hey @Jason Lane 

Good Day !!

Are you on jira cloud or server ?

Try the incognito mode of the browser if you are able to access the automation page there ?

Regards,

Vishwas

[Jason Lane]

That worked Thank you.

[Vishwas]

That means there is some extension in the browser which is causing this loading issue for automation page, try disabling one by one see, after that you can use in normal mode of browser itself.