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The feature "auto-search on request form" (knowledge base search) is great but I just can't find a way for it to work or be displayed in the "next gen" version.
I can't find any information on this anywhere, is it even possible in the "next-gen"?
For those who might wonder what I'm talking about, I'm referring to the self-service KB search that appears on the right hand side filling out a request form.